Asia Item Verification Center | Shenzhen, China

"Dear Vendor,

We are pleased to announce the addition of our Asia Item Verification Center, located in Shenzhen, China. Effective November 10, your production carton samples may be shipped to the following address for verification of dimensions, weights, and other physical attributes:

Toys ‘R’ Us Asia Item Verification Center
PACCESS International Trading (Shenzhen) Ltd.
2nd floor
North Changxing Building
4002 Huaqiang Road North
Futian District
Shenzhen 518028, PRC

Attention: Ada Jiang
Technical Services CSR

O: +86-755-82075332
+86-755-83597960-2154
M: +86-13602667246
F: +86-755-83594397

This location is an alternative choice for this process. If desired, you may continue to ship samples for verification to the existing U.S. Item Verification Center:

Toys 'R' Us Item Verification Center
2829 Rohr Road
Groveport, OH 43125

Updated Policy:
Upon receipt of a purchase order for an item set up on, or after, August 3, 2008, a production sample must be sent at the vendor’s expense to either one of the Toys “R” Us Item Verification Centers. The Asia Item Verification Center will begin accepting items for verification on November 10, 2008.

The carton MUST be labeled with a minimum 3 inch X 5 inch fluorescent pink label with 'Item Verification Sample' printed on the label in English.

If the carton of product is to be returned to the vendor from the U.S. Item Verification Center, a prepaid shipping label must be provided in the packing list envelope on the sample carton. The carton will be processed and shipped within three business days. Any carton received without a prepaid shipping label will be disposed at the discretion of Toys 'R' Us.

If the carton of product is to be returned to vendor from the Shenzhen facility, the vendor must arrange to have the item picked up, at the vendor’s expense, from the PACCESS office no later than 10 business days following item verification. The carton must be labeled with a 3 inch x 5 inch white label that states “PLEASE RETURN.” If the carton is not marked, or if it is marked, but not picked up within 10 business days following item verification, the item will be disposed at the discretion of Toys “R” Us.

For questions about this process, please contact Item@toysrus.com.

Sincerely,
Vendor Support
Toys “R” Us Babies “R” Us Rus.com"