Friday, December 12, 2008

Important Message from Amazon RE: Final Holiday Dropship Order Processes

Amazon Dropship Orders

"Amazon Drop Ship Vendor:

We at Amazon want to thank you for your efforts in meeting customer expectations during this peak season.

As you know, we are in the midst of the busiest weeks of the year. Because of this, we will continue to be vigilant about shipment status and to act quickly on languishing orders. We do this so customers can receive their gifts or make alternate plans as soon as possible. With that in mind, here are three important reminders regarding Amazon drop shipments:

1. Continue to ship by the method assigned to the order. Do not upgrade ship methods. If we need you to upgrade shipments, we will contact you with clear instructions.

2. Please prioritize any shipments with the Holiday Promise flag marked "Yes." This means we have promised to deliver the shipment prior to Christmas. You can view this column in Drop Ship Central (https://dropship.amazon.com/DropShipCentral/home.do) by navigating to the Daily Languishing Report and drilling down into the shipment level information.

3. Do not hold onto orders awaiting inventory. If a shipment cannot be fulfilled by the RSD, you must cancel the order in the required time.

If you have any further questions, please contact your External Fulfillment Program Manager.


Regards,

The Amazon Drop Ship Team"

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