UPC Change for Mixed Compliant and Non-Compliant Units
Immediate Action Required
February 10, 2009
As you may know, we stopped selling certain items in California as of January 1, 2009 because they contain specified phthalates above the legal limit. Similarly, as of February 10, 2009, we are stopping sale on certain items nationwide because they contain lead above the legal limit and/or they contain specified phthalates above the legal limit. You are receiving this letter because: (a) one or more of your items is included in at least one of the aforementioned stop sales AND (b) compliant units of the same item(s) have been, or are being, shipped to Toys"R"Us/Babies"R"Us. Because Toys"R"Us/Babies"R"Us prevents the sale of non-compliant items through, among other methods, an electronic “stop sale”, unless the UPC of compliant units is changed, even compliant units will be subject to the electronic “stop sale”.
Accordingly, all compliant units of these items must be re-labeled with a new UPC, as follows:
(a) Merchandise Ordered but not yet Shipped
Vendor must obtain a new UPC and re-label all compliant units with the new UPC prior to shipment. Units shipped with the old UPC will be refused.
(b) Merchandise Currently Held at DHL Facilities in Asia
Vendor must obtain a new UPC and produce and ship new UPC labels to the DHL facility in Asia where the merchandise is being held no later than February 13, 2009 (see instructions below). Merchandise will be re-labeled at the DHL facility at the vendor’s expense, and DHL will bill the vendor directly for services. After February 13, 2009, product that has not been re-labeled will be returned to the shipper and further shipments with the old UPC will be refused.
(c) Merchandise in Transit or in Toys”R”Us/Babies”R”Us Stores or Distribution Centers
Vendor must obtain a new UPC and provide Premium Retail Services with new UPC labels no later than February 18, 2009 (see instructions below). Premium Retail Services will visit all Toys"R"Us/Babies"R"Us stores and distribution centers to re-label compliant merchandise. Vendor will be responsible for all costs associated with these services. Merchandise in our stores and distribution centers that has not been re-labeled will be returned or destroyed.
Please contact your Toys”R”Us/Babies”R”Us buyer or, for Private Brand product, your Toys “R” Us/Babies “R” Us Brand Manager no later than February 13, 2009 to address disposition of these items. Thank you for your cooperation.
Instructions
UPC Re-Labeling Instructions:
· Old UPC bar code should be defaced with black marker to make it unscannable.
· New UPC label must cover old UPC bar code completely.
· New UPC label must be opaque, so that old bar code cannot be scanned through it.
· New UPC label must have the new UPC and the Toys”R”Us/Babies”R”Us SKN number printed on it.
· New UPC label must be non-removable.
UPC Label Ship-To Addresses:
· New UPC labels for merchandise that is located at DHL facilities in Asia, as outlined in paragraph (b) above, must be sent to one of the following locations, depending upon where the merchandise was shipped:
o DHL ISC (Hong Kong) Limited
Yantian No. 9 District
Beishan Road, Yantian
ShenZhen, PRC
Phone + 86 755 2527 3088 Ext. 8088
c/o Benjamin Zha, General Manager Operations Yantian CJ Warehouse
OR
o DHL ISC (Hong Kong) Limited
21/F., Tower 5, China Hong Kong City,
Tsim Sha Tsui, Kowloon, Hong Kong
Direct Tel. No. 852-2929-8606
c/o Llewellyn Leung, General Manager, HKG/S. China, Operations
· New UPC labels for merchandise that is located at Toys“R”Us/Babies“R”Us stores and distribution centers, as outlined in paragraph (c) above, must be sent to the following address:
o Premium Retail Services
618 Spirit Drive
Chesterfield, Missouri 63005"
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