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"We have updated several guides and manuals which can be viewed from Guides & Reference section of Sears Business Exchange® (https://business.sears.com/) or downloaded from our File Exchange section.
IMPORTANT! Review the changes listed below. Make sure that you have the most recent version of the guides and manuals. If you have printed any sections of the guides and manuals that have been updated, discard the previous information and print the updated information. If you have downloaded the guides and manuals and are accessing them from your desktop, uninstall the previous version and re-download and install the updated version.
Domestic Vendor Information Guide
- Refer to Section 12 - Revision Summary of the Manual for a summary of the changes.
International Vendor Information Guide
- Refer to Section 11 - Revision Summary of the Manual for a summary of the changes.
Kmart EDI Guidelines (for Sears vendors shipping to RSC facilities)
- Refer to the Revision Summary of the 812 and 850 transactions for a summary of the changes.
Labeling Manual (for Apparel, Accessories & Home Fashions)
- Added “Bi-lingual Care Instructions” as required on care loop label information for Packaging ID Code 4816G-WC-ES; added bi-lingual information for size code SZ405; removed the care symbol for code IRN36; added code CNT58 for bamboo under “Commonly Used Fibers for English/Spanish Translations” for care/content labels.
Floor Ready Guidelines
- Added heat transfer label information for BOT.HO.ALL.06; added “hole” after “button” for code TOP.SHT.F.ALL.05.
Footwear Packaging Manual
- Updated phone and fax number for authorized supplier “R-Pac Int”.
Apparel Quality Assurance Manual
- Refer to the Revision Summary included in the manual for a summary of the changes.
Hardlines Quality Assurance Manual
- Updated contact information for the SHGS Approved Laboratories; updated contact information for the Hong Kong office.
Soft Home & Accessories Quality Assurance Manual
- Updated the Product Performance Standards; changed financial responsibility for product development testing to the vendor; updated contact information for the Hong Kong office.
Footwear Quality Assurance Manual
- Updated contact information for the SHGS Approved Laboratories; updated contact information for the Hong Kong office.
Product Repair Services Routing Guide
- Changed Routing Matrix information; provided a web address for additional information regarding shipping hazardous materials via UPS.
Source Availability System (“SAS”) Operational Guidelines
- Added information and revised into a separate manual (previously the “SAS Appendix” was included in the Sears Domestic Vendor Information Guide).
Global Compliance Manuals/Documents
- Updated contact information in the Global Compliance Program Manual; added the Lands’ End logo to the Code of Vendor Conduct posters.
International Directory of Contacts
- Updated contact information for the Hong Kong office.
Please make sure the appropriate people in your company have access to Sears Business Exchange® so they can access these guides. Your company administrator can enroll users. To determine your company administrator, click on “My Profile” in the upper right corner of our home page. The name of your company administrator is located at the bottom of your profile.
Be sure to look at our Frequently Asked Questions (“FAQ”) for any questions you may have. If you still have questions, send an email to vendor_relations@searshc.com."
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